Dora: Digital Office Reception Assistant

DOI

No DOI

Published In

Volume 3, Issue 3 (2023)

Published Online

May-June 2023

Pages

01-05

Article Type

Research Article

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No DOI available for cross-reference

: DORA is an innovative project aimed at mod- ernizing the role of a traditional receptionist using artificial intelligence. With its array of features, including text-to-speech capabilities, voice-enabled response, and an alcohol detection function, DORA proves to be a valuable tool, especially for educational institutions. By leveraging natural language pro- cessing, DORA can efficiently handle incoming phone calls by identifying the purpose and redirecting them accordingly. Additionally, it warmly greets visitors and connects them to the appropriate department or individual. Furthermore, DORA ex- cels in providing answers to frequently asked questions, assisting with appointments, admission bookings, and other administrative tasks. Notably, the alcohol detection capability of DORA ensures an alcohol-free campus and fosters a healthy environment. With its impressive functionality, DORA significantly enhances college reception services, saving time and improving overall efficiency.