Global eCOM: An AI-Enabled Cloud-Native Transformation Framework for Scalable Enterprise Banking Communication, Intelligent Notifications, and Real-Time Customer Engagement

DOI

https://www.doi.org/10.59256/ijsreat.20250506029

Published In

Volume 5, Issue 6 (2025)

Published Online

November-December 2025

Pages

195-200

Article Type

Original Article

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Global eCOM Transformation starts an AI-Driven Communication network for trending Cloud-Native Banking systems through Kubernetes Microservices and Kafka Event Streaming. The paper magnify Intelligent Customer Engagement and Real-Time Notification Systems while gives a measurable footing for Composable Banking Architecture. The systems represent the controllable of legacy huge information situations by initial from a pre-2016 MQ Series and Java enterprise rules framework to a include, event-driven online cloud-native platform. The changeover connection microservices, event streaming, artificial intelligence, contextualization, and modern Tailoring to increase the swift, Stability, measurable, and Suitability of Banking Communication Architectureations. These results shows that online cloud-original trendline can gives rulable corporate value beyond technical future developments improvement. The proposed enhanced of world eCOM includes a zero-low time moved from Conventional infrastructure to a flexible architecture, gives online trends without disrupting customer-online services. Future proficiencies include quantum-safe encryption and agentic AI to strengthen security, controlled, personalization, and adaptive client interactions. With an expected reach of more than 50 million cardholders before 2030, the systems gives a mesurable model for corporate banking administrations looking to trendy announcement platforms and gives natural-time, personalized, reliable, and Customer-focused digital interactions